Rent-A-Car Assignment Example | Topics and Well Written Essays - 250 words

Rent-A-Car - Assignment Example ERAC offers excellent rates. By this rates are lower than competitors. They offer excellent choices of vehicles to customers that suit their needs. They maintain highly trained and educated drivers. Drivers are representatives of the company, that management sees to it they are respectable and educated, aside from giving them incentives. Service Profit chain is an established relation between the profitability, customer loyalty, employee satisfaction, loyalty, and productivity. The service-profit chains goes like this: Customer loyalty is the result of customer satisfaction. Satisfaction is driven by the value of the services provided to customers. Value is created by satisfied loyal and productive employees. Employee satisfaction is the result of company support and policies that enable employees to deliver good results to customers. The end result of the chain is productivity that enhances profitability. Success of ERAC starts with providing good service that is rewarded by customer loyalty. Satisfaction of customers are triggered by the good service of employees who are inspired to work for the company because of the pleasant working environment. A pleasant environment produces high-quality service that makes everybody

Dream meant Essay Example | Topics and Well Written Essays - 500 words

Dream meant - Essay Example It disappears into the distance and I am very sad because I was not able to catch up with it. Question 2. I think the dream meant that I am missing my grandmother, and it shows me that I have not forgotten her, and still have positive feelings about her. She was a very kind and wise person, and perhaps the dream is a kind of wish fulfilment, showing me a scene that I wish I could encounter in real life. The scene of the busy road may be a depiction of the way that life moves along, sometimes too fast for us, and we want to hold on to things in the past rather than reach out for what is coming in the future. Freud notes that this kind of grieving dream is typical after a certain period: â€Å"Thus, after the death of someone dear to them, people do not as a rule dream of him to begin with, while they are overwhelmed by grief.† (Freud: 1998, p. 52) It is only later, when the strong feelings have grown weaker, that a person remembers the lost loved one, often noticing small detai ls and remembering incidents from the past. In Freud’s view dreams are triggered by events, sometimes very minor ones, that occur in the hours before sleeping, and they grow out of the power of association that exists between objects, people, moods etc that we encounter in our lives. Question 3.